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The chart that explains OpenAI’s ChatGPT ads push

Sam Altman and OpenAI are getting serious.

They’re dropping sidequests like Sora, and trying to catch up to rival Anthropic, which has a booming business selling tools to coders.

But OpenAI still wants to make money from people who will never give it a dime. It wants to do that by showing them ads.

And this chart from analysts at MoffettNathanson explains why:


chart describing ChatGPT's user base, divided between free/low fee users, who may see ads, and paid users who will not see ads

ChatGPT has lots of users, but only a sliver of them are paying for the service. The rest could see ads. 

MoffettNathanson



It’s a simple argument, but I’ll spell it out here: As of January, OpenAI’s ChatGPT had some 900 million users. But the vast majority of them — 850 million — pay very little or nothing at all to use the services.* So OpenAI wants to turn those zero-to-little revenue-generating users into reliable revenue generators by showing them ads.

That’s it. That’s the post.

But, since you are still here: While OpenAI says its barely hatched ad program is already generating results — the company has said it’s on track to generate $100 million a year in revenue, just two months into its ad launch — it still has a very long way to go.

The company is just beginning to build out the team and tech it will need to run a truly meaningful ad business — it just hired a top Meta exec to run sales — and for quite some time, ChatGPT ads are likely to be something ad buyers experiment with, but don’t rely on. Analyst Michael Nathanson says that while the company has been looking to charge advertisers $60 for every 1,000 impressions, it has been settling for something closer to $15 per 1,000 as it gets up and running.

*ChatGPT Go, priced at $8 a month, is OpenAI’s cheapest paid service, and subscribers to that tier will see ads, along with free users.




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Here are the 19 best Super Bowl LX ads

  • The Seattle Seahawks and New England Patriots will compete in Super Bowl LX on Sunday.
  • Many advertisers are using comedy and celebrities to navigate the tense political climate.
  • Here is a roundup of the best ads we’ve seen, so far.

Although the Seattle Seahawks and New England Patriots will face off in Super Bowl LX, they’re not the only ones competing on Sunday.

Super Bowl advertisers are also going head-to-head during the annual championship to vie for viewers’ attention and, ultimately, their wallets.

“CMOs are under so much pressure,” Kerry Benson, SVP of Kantar, told Business Insider. “They have to prove ROI in these ads.”

The tense political climate has spurred many advertisers to play it safe, relying on comedy and celebrities. Others, though, took big swings. Hims & Hers highlighted healthcare inequality in an ad called “Rich People Live Longer,” while William Shatner — aka “Will Shat” — appears in a cheeky Kellogg’s Raisin Bran ad heralding fiber.

Here is a roundup of the best Super Bowl LX ads, so far.

Raisin Bran

Kellogg’s hired actor William Shatner (“Will Shat”) for a tongue-in-cheek Raisin Bran advertisement celebrating fiber.

Bud Light

In Bud Light’s ad, singer Post Malone, former NFL player Peyton Manning, and comedian Shane Gillis are among a group of wedding guests who chase a beer keg down a steep hill.

Squarespace

Actor Emma Stone appeared distraught throughout Squarespace’s noir Super Bowl ad because the domain name she wanted was unavailable.

Dove

Dove celebrated young girls in sports with a catchy, music-driven ad that heralded body positivity.

Pringles

Pop star Sabrina Carpenter went on the hunt for love in Pringle’s Super Bowl ad, which showed her adventures with a boyfriend — dubbed “Pringleleo” — made out of chips.

Instacart

Actor Ben Stiller and singer Benson Boone donned flashy suits in an ’80s-inspired performance for Instacart’s Super Bowl ad. The pair sang and flipped across the stage, to varying degrees of success.

Fanatics Sportsbook

Kendall Jenner joked about the “Kardashian Curse” and betting against her former basketball player boyfriends in an ad for Fanatics Sportsbook.

Pepsi

Pepsi used the Super Bowl as an opportunity to mock its competitor, Coca-Cola, a brand known for its polar bear mascots. In the ad, one of Coca-Cola’s polar bears spirals after participating in a blind taste test and chooses Pepsi as the winner.

Taika Waititi, who directed the ad, plays the polar bear’s therapist.

He Gets Us

The Christian ad campaign “He Gets Us” encouraged viewers to reflect on the pressure to want more, whether that be material things, social media likes, money, or beauty treatments.

“The one that dies with the most toys, wins!” the ad says

Novartis

Novartis, a Swiss pharmaceutical company, tapped several NFL tight ends — including former Patriots player Rob Gronkowski — to promote prostate cancer screenings.

Xfinity

Xfinity leaned into audience nostalgia with an ad inspired by “Jurassic Park,” in which computer systems have crashed and strong WiFi is needed to save the day.

Laura Dern, Sam Neill, and Jeff Goldblum all reprised their roles for the ad.

Bosch

Guy Fieri’s larger-than-life personality and spiked bleached hair have made him a hit with audiences for over two decades, but he toned down his style in Bosch’s new Super Bowl ad.

“I’m just a guy,” Fieri says.

Redfin x Rocket Mortgage

Redfin and Rocket Mortgage focused on human connection and community-building rather than celebrities in their ad.

TurboTax

Actor Adrien Brody played a TurboTax expert in the company’s ad, but, given his background in dramatic roles, struggled to find the right tone.

Uber Eats

Matthew McConaughey overstepped boundaries while trying to convince Bradley Cooper that the Super Bowl is just a ploy to sell food.

Oakley Meta

A Rolodex of athletes, and influencer iShowSpeed, showed off Oakley Meta Performance AI glasses while chasing thrills.

Amazon Alexa

Actor Chris Hemsworth is panicked when he discovers his wife, Elsa Pataky, using Alexa+ over fears the AI could one day try to kill them.

During the ad, Hemsworth shows all the absurd ways that could happen.

Claude

Anthropic used its Super Bowl ad to promote Claude, its AI assistant and large language model. However, the company didn’t miss the opportunity to mock OpenAI and its new ChatGPT ad feature.

Hims & Hers

Hims & Hers’ Super Bowl ad spotlighted healthcare inequality in America. The ad included a character that resembled Amazon billionaire Jeff Bezos.




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A Google VP explains why ads make sense in AI search but not Gemini — yet

Marketers champing at the bit for AI chatbots to become the next major ad surface may have to suppress their appetites a little longer.

With Google’s Gemini surging in popularity, speculation has been bubbling in the ad industry that the app might be on the cusp of introducing ads to capitalize on the moment — and help offset the hefty AI infrastructure costs.

Not so, according to Google’s VP of global ads, Dan Taylor. In an interview with Business Insider this week, Taylor reaffirmed there are “no plans for ads in the Gemini app.”

Instead, the ads team is prioritizing ad placements within AI search. Google began introducing ads to AI Overviews — the natural language summaries of search results that appear at the top of its search engine results page — in 2024. Last year, it brought ads to AI Mode, its AI chatbot that appears on search pages, which enables users to conduct more in-depth research and ask follow-up questions.

“Search and Gemini are complementary tools with different roles,” Taylor said.

“While they both use AI, search is where you go for information on the web, and Gemini is your AI assistant,” he said. “Search is helping you discover new information, which can include commercial interests like new products or services. We see Gemini as helping you create, analyze, and complete that.”

From an advertising perspective, Google has over 25 years of experience with search ads. Monetizing AI assistants is a relatively new, uncharted territory with numerous questions to consider.

Here are a few:

  • Where and when should an ad show up?
  • What would these ads look like, and how should companies think about charging for them?
  • How can an AI chatbot balance commercial interests while also ensuring users feel they are getting accurate and objective answers?
  • Could the introduction of ads alienate users in a competitive landscape where apps like Gemini are fighting for supremacy against the likes of OpenAI’s ChatGPT, Microsoft’s Copilot, and Anthropic’s Claude?

A first-mover disadvantage?

Ads might feel inevitable as tech giants invest billions of dollars into their AI infrastructures. However, AI companies are aware that making the first move could be perceived as a degradation of their products and cause users to jump ship.

Google’s success in leveraging AI to create financial gains from its existing search product and advertising platform is one advantage it has over arch-rival OpenAI, which is under pressure to demonstrate a path to profitability. It potentially gives Google more leeway to wait before introducing an ad model to Gemini.

Stratechery tech analyst Ben Thompson said in a recent interview on the tech news show TBPN that OpenAI delaying ads in ChatGPT “risks the entire company.”

“They could have launched the world’s crappiest ads in 2023. By today, in 2026, they would be good,” Thompson said. “Now, they’re going to have to launch ads, they’re going to suck, and people are going to be like, ‘This sucks, I’ll just go to Gemini.'”

The rivalry between Google and OpenAI intensified late last year when Google released its Gemini 3 AI model, which received rave reviews. OpenAI CEO Sam Altman responded by issuing a “code red,” telling teams to redirect resources from newer projects, including a yet-to-be-released advertising program, to prioritize improving ChatGPT’s performance.

Gemini had 650 million monthly active users, Alphabet, Google’s parent company, said in its latest quarterly earnings report in October. OpenAI said in October that ChatGPT had 800 million weekly users.

What Google has learned from ads in AI search so far

Taylor said that more than 80% of Google’s advertisers are currently using some form of AI-powered search functionality. That’s largely through the adoption of tools like AI Max for Search and Performance Max, where Google’s AI algorithm automatically chooses which ad creatives a campaign should run and where to place those ads.

Advertisers can’t yet specifically choose to run ads within AI Mode or AI Overviews. Instead, the algorithm makes the decision to place them there based on targeting variables like location, demographics, keywords, and topics.

“We don’t have any plans to enable buying separately at this phase,” Taylor said.

Taylor said AI Overviews have notched up more than 2 billion monthly active users, and that people are clicking and engaging with AI Overview ads “at about the same rate” as traditional search ads.

Google’s testing of ads in AI Mode isn’t as far along and presents more challenges when trying to convert the traditional search ads playbook for the AI era. Users have longer back-and-forth conversations in AI Mode, and ads shown too early can feel “intrusive” and create “a trust problem,” Taylor said. A newbie runner seeking helpful information about how to prepare their body for a marathon later in the year might not be ready straight away for ads featuring performance running shoes, for example, he added.

This month, Google said it had begun testing a new ad format called Direct Offers, which will let advertisers present personalized discounts to shoppers who are about to make a purchase within AI Mode. Taylor said Google is only working with a specific set of advertisers on the Direct Offers pilot and didn’t have more information about when it might become broadly available.

Direct Offers was one of several announcements Google made regarding new AI-shopping experiences. New products included a forthcoming checkout function that will let shoppers complete their purchases inside AI Mode and the Gemini app.




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