Headshot of Jordan Pandy

As a real estate agent, making money off Airbnbs was a safe bet. I decided to franchise my favorite coffee shop instead.

This as-told-to essay is based on a conversation with Jordan Hooten, 34, a Florida real estate agent who franchised a coffee shop in St. Petersburg, Florida, to diversify his income. The following has been edited for length and clarity.

Real estate has been good to me. I got my real estate license about 11 years ago, when I was 23, but I’ve been practicing full-time for seven years.

Single-family residential has always been my bread and butter; helping people find their first house, helping somebody sell their first house, and helping them find their second house.

Over the last four years, I’ve started doing a lot of multifamily and commercial properties as well.

I’ve seen a couple of different cycles of the market — my parents were flipping houses back in the early 2000s, so I’ve been following real estate since I was a teenager.

When I first came in around 2018, it was a stable market, not too dissimilar to the market that we’re in right now, but inventory would sit for a little while.

Then and now, we went through the 2.5% interest rate market, which was a lot of fun. Back then, if you signed a listing agreement, you could already count the money. You could pretty much say, “I’m getting that money in the next 45 days.”


A garage door opening into a coffee shop.

Southern Grounds’ St. Petersburg, Florida, location. 

Southern Grounds



Now, it’s like you can have eight listings worth of a total of $5 million in volume and say, “I really don’t know how this is going to go. I think I’ll get most of this, but it’s not as much of a sure thing.”

The drastic change was very tough on a lot of people in my industry when it went from the 2022 rates to the 2023 rates overnight.

I used to work out of this coffee shop, so I decided to invest in it myself

When the market was going well, previously I’d diversify by buying Airbnbs.

I’ve had a part in four Airbnbs at one time or another. Sometimes you sell them because it’s just a good time, but that business, it’s like you put up $70,000 in your savings, and you’re happy to be getting a return of maybe $800 a month.

Every now and then, there’s a problem where you have to come up with $2,000 to $5,000 out of pocket. I thought this was a pretty good idea for investment if you’re 55 years old — just keep stacking these and say, “All right, well that one will pay for my health insurance, and that one will pay for my car insurance, and that’s great.”

But I was like, I’m 30 years old, why don’t I take a stab at investing in something that could make me the same amount as real estate does? And once it’s stabilized, it will not take up all my time?

I could invest $70,000 and make $800 a month, but what if I could invest double that and potentially make $12,000 or $13,000 a month?

It’s a good time in life for me to take that chance.


A colorful mural inside a coffee shop.

Hooten was able to make the investment due to his success as an agent. 

Southern Grounds



I was doing so well in real estate that I was confident enough to invest over six figures in a coffee business. But it wasn’t just coffee; it was specifically Southern Grounds.

When I didn’t have an office, I used to go up to Southern Grounds in Jacksonville all the time. It was a place where I could sit on my laptop and order coffee, and didn’t feel pressured to order food until I was ready to order food. If I wanted to stay and work on my laptop and make phone calls for four hours, I could.

I reached out to the founder on Facebook and said, “Man, I want to franchise your store. It’s my favorite place in the world to go,” and that’s how all this started.

I started this process in 2022. We’ve been working on building this store for three and a half years from when we signed the Franchise Disclosure Document to when we actually opened our store in August 2025.

There’s no way we could have afforded to buy our building — it actually wouldn’t even pencil if you look at it as a real estate deal. Our rent of $13,500 is probably half of what the mortgage would be if we bought it. Downtown St. Petersburg is very overpriced.


Downtown St. Petersburg, Florida.

St. Petersburg, Florida. 

RudyBalasko/Getty Images



I had to build the entire restaurant from looking like a garage into a restaurant. The construction alone was about $800,000. That’s just to build out the interior of the building that we are renting — I mean, silverware for a restaurant is $25,000.

I think that in the real estate industry, your first year is not usually a good indicator of how you’re going to do financially, just like the restaurant business. During my first year in real estate, I didn’t do that well. So I would say I’m happier with the year one restaurant success than year one real estate success, for sure.

I’m glad I took a risk and diversified my income

I bartended in college, so I’ve always been on the hospitality side of business, and I guess you could say real estate is hospitality: It’s being a people person, enjoying talking to people, enjoying hearing their stories and where different people are from and what they’re doing and what they’ve got going on the rest of the weekend — just caring.

My transaction volume is still the same since before I bought the coffee shop. My real estate business has taken a slight hit because it hasn’t continued to grow in the way that I think it may have grown had I not taken on any other endeavors. But ultimately, I’m not losing clients.

Buying the coffee shop really has not changed my day-to-day; it has just required more time management and multitasking. I wake up earlier and work later. I’m working my ass off.

I think it’s a good idea for real estate agents to diversify their income. It really just depends on each person’s financial situation.

Sometimes I wonder, “Did I make the right decision?”

I think I did because I enjoy this.




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Headshot of Jordan Pandy

I manage 3 Airbnbs in Puerto Vallarta, making up at least half my income. I’ve already received a few cancellations, but I’m hopeful.

This as-told-to essay is based on a conversation with Lora Pope, 36, a content creator and blogger, originally from Canada, who hosts three Airbnbs in Puerto Vallarta, Mexico. Pope was away during the violence in Jalisco, but was still in contact with her guests. The conversation has been edited for length and clarity.

Puerto Vallarta is my home base.

I went there for the first time in 2021 while I was a full-time digital nomad. In 2023, I bought an apartment in Puerto Vallarta and obtained residency, but I still travel for about 6 months of the year.

I own a one-bedroom condo that I rent out when I’m traveling, but I also have some long-term properties that I rent and then sublease on Airbnb — it’s called Airbnb arbitrage. You rent them, then sublease them with the owner’s permission.

I manage the Airbnb accounts and handle all guest messaging; everything falls under my purview. I just pay rent to the landlord every month. I started that in May 2025.


A condo living room in Mexico.

Pope’s condo in Puerto Vallarta, Mexico.

Courtesy of Lora Pope.



I was actually in Mexico City during the recent violence, so I wasn’t there during the event. Still, all my places are booked out right now.

I tried my best to give my guests all the information I had

When I woke up Sunday morning, I had a ton of messages from my friends in Puerto Vallarta showing videos of the explosions. I wasn’t too sure what was happening because there was a lot of information coming quite rapidly.

I waited a few hours to gather more information about what was happening. I was already receiving some messages from guests.

One of them was obviously alarmed. I reached out to the other two just to make sure that they were OK.

At that point, there were a lot of rumors running around, and people were saying, “Don’t go outside. They’re threatening civilians.” I don’t even think that was an official thing, but just to be safe, I told my guests, “Please stay inside.”

A lot of people were asking me, “What is your opinion? What do you think? What should we do?”

I think the thing people were most concerned about was food, because, obviously, people are on vacation, and they hadn’t stocked up the kitchen, knowing that was going to happen.


A kitchen in an Airbnb in Mexico.

One of Pope’s Airbnb properties in the Cinco de Diciembre neighborhood of Puerto Vallarta, Mexico.

Courtesy of Lora Pope.



I have filtered water in all of my apartments, so I knew they had water, but I was mainly concerned about whether they had to stay inside for days, and if they could get by.

Luckily, all of them had enough food for that day. And by Monday, things had already calmed down a lot, and the grocery stores opened up, so they were able to get food.

I’ve thought more about natural disasters because we have had earthquakes or bad hurricanes in the past, but I’ve never thought about something like this because Puerto Vallarta has historically been one of the safest places in Mexico.

I was sharing any official information I had from the municipality, trying to help my guests stay as calm as possible, and just letting them know I was there. And if they needed anything, I would do my best to get it. It was a pretty stressful situation.

Whenever I travel, I always have someone in Puerto Vallarta as my backup — like an emergency contact. And she offered to do what she could to help.

I’ve already had a few cancellations, but I’m hoping this doesn’t crush the long-term tourism economy

My properties are very much in affected areas. As far as I know, I haven’t had any reports of damage to my properties. Everything has been good. I’ve been in constant contact with my neighbors. I don’t think the intention was to harm civilians.

The guests that I currently have have not talked about leaving early. The first day, I think there were a lot of flights being canceled, so it was quite difficult to leave early.

Now, it seems like flights are resuming. My guest in Cinco actually reached out Monday, saying they were worried about their flight being canceled and asking if the apartment was available to stay longer if needed.

I have had a few cancellations for future bookings, though.

I had one guest, who was supposed to check in on Wednesday at the Zona Romántica apartment, reach out on Monday to ask me for my opinion on the situation and whether it was safe to travel there.


A hallway in an Airbnb property in Puerto Vallarta, Mexico.

Another Airbnb property hosted by Pope.

Courtesy of Lora Pope.



At the time, there was still a lot of uncertainty about whether it would get better. She ended up canceling on Tuesday. Airbnb has, because it’s considered a major disruptive event, waived the cancellation policy. So even if my cancellation policy says you must cancel within five days, Airbnb will waive the cancellation for them, given the circumstances.

So far, I’ve had three future cancellations — I would assume that those are due to the event.

I really hope this doesn’t affect business down the line. I do think it’s definitely going to have an immediate effect. I just know people can get really spooked, and there’s already a lot of fearmongering that happens about Mexico. So I do think this is going to impact people’s perceptions and maybe make them feel less safe coming here, which is really unfortunate.

From what I’ve heard, Puerto Vallarta is already returning to normal — not that I’m minimizing what happened on Monday. As I said, Puerto Vallarta has always been one of the safest places in Mexico to live or visit. But I am definitely concerned about the immediate impact on the rest of the high season.


A woman watching the sunset on the beach in Mexico.

Pope in Puerto Vallarta, Mexico.

Courtesy of Lora Pope.



These properties are pretty important — they make up at least half my income. I am trying not to panic too much about the situation right now because it’s so recent.

I don’t think it’ll get to the point where I can’t cover my rent, but it’s definitely a scary thought, how much this is going to impact tourism.

For next year, I hope that, over the course of the year, as people see things are fine and visitors to Puerto Vallarta are having a good time, it’ll fade from their memories, and we’ll come back stronger.

It’s always been a really popular tourist destination, so I think in the long term it’ll be OK.

An Airbnb spokesperson told Business Insider in a statement, “We are monitoring this situation carefully and are focused on supporting guests and hosts in impacted areas. We have implemented our Major Disruptive Events Policy in the entirety of Jalisco, as well as other impacted regions, providing cancellation and refund support. We encourage any members of our community who need assistance to reach out to our 24/7 support team.”




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