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Panic and confusion: Student-loan borrowers scramble after getting kicked off Biden’s key affordable repayment plan

Ashley Grupe’s monthly student-loan payments have been $54 for the past three years. This fall, they’ll likely surge to $644.

“When I saw that number, I just froze,” the 34-year-old told Business Insider. “That’s ‘I need a second job’ kind of money.”

Grupe’s payments are skyrocketing after former President Joe Biden’s SAVE student-loan repayment plan was eliminated last month.

Dozens of student-loan borrowers told Business Insider they’re worried that, with SAVE gone, they won’t be able to afford higher monthly payments. While the Trump administration is introducing a new income-driven repayment plan this summer, it’s less generous than existing plans and would mean borrowers pay higher amounts over a longer timeline.

Former President Joe Biden created SAVE to give borrowers cheaper monthly payments and a shorter timeline to loan forgiveness. Litigation blocked the plan in July 2024, and enrolled borrowers were not required to make payments. However, in March, a federal judge approved President Donald Trump’s settlement to eliminate the plan, forcing 7 million enrolled borrowers back into repayment earlier than anticipated.


Ashley Grupe

Ashley Grupe said she’ll have to reconfigure her budget to afford her student-loan payments without the SAVE plan. 

Courtesy of Ashley Grupe



Grupe, who works on water quality for the state of Missouri, has $76,000 in outstanding student loans from her two degrees in environmental science. She’s pursuing the Public Service Loan Forgiveness program, which forgives student debt for government and nonprofit workers after 10 years of qualifying payments. She has 21 remaining payments to qualify for relief. But she said the $644 a month payments she’s facing without SAVE put that relief out of reach given her $77,000 income.

The Department of Education has encouraged SAVE borrowers to switch to a new plan as soon as possible, saying it would give them more time to incorporate their new payments into their budgets. Grupe said it’s not that easy.

“I knew going in that I was going to have to pay it back. I understand I have that long-term obligation,” Grupe said. While she intends to keep making payments, she said the obligation becomes unrealistic “when it absolutely buries you.”

‘It’s been very chaotic’

Joseph Strafaci, 38, said the SAVE plan was “phenomenal.” He was making $800 payments, which were affordable given his income as a senior project manager. Without SAVE, he would have been paying nearly $2,000 a month.

When he received an email from the Department of Education telling him to get off the SAVE plan, he said it created confusion surrounding the future of his student-loan repayment.

“It’s been very chaotic, and I am panicked because I don’t know the timeline for these things,” Strafaci said. “I was under the assumption I had until 2028 to make a decision.”

Strafaci is referring to the original timeline for SAVE to be phased out. Trump’s “big beautiful” spending legislation would have eliminated SAVE in 2028, but the settlement allowed the administration to ax the plan earlier than scheduled.


Jordan Hendrickson

Jordan Hendrickson said higher student-loan payments without the SAVE plan would impede her retirement savings. 

Courtesy of Jordan Hendrickson



The Department of Education said enrolled borrowers who have not yet switched plans will begin receiving emails from their servicers in July, giving them 90 days to switch. If they don’t, their servicer will move them to a new plan.

“For years, borrowers have been caught in a confusing cycle of uncertainty, but the Trump Administration’s policy is simple: if you take out a loan, you must pay it back,” said Nicholas Kent, the department’s undersecretary.

For Jordan Hendrickson, the confusion continues to permeate. Henrickson, 54, has been making $326 monthly payments on SAVE. They are projected to surge to $2,100, which she said is “anxiety-provoking” and will prevent her from putting any money into her retirement savings.

“It’s definitely going to squeeze my budget, along with energy costs, housing costs, all the costs. It’s so mind-blowing,” Hendrickson said. “The SAVE plan felt like a life vest.”

Have a story to share about student loans? Contact this reporter at asheffey@businessinsider.com.




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Millions of student-loan borrowers are kicked off of Biden’s key affordable repayment plan in a surprise court reversal

The roller coaster ride for borrowers enrolled in a key affordable repayment plan continues.

On Monday, the 8th Circuit directed a district court to approve President Donald Trump’s proposed settlement with the state of Missouri to eliminate the SAVE student-loan repayment plan.

The plan has been embroiled in a legal back-and-forth for years. Most recently, a district court declined to rule on the proposed settlement, which some advocates and lawmakers saw as a win for borrowers and urged the Department of Education to carry out relief under SAVE.

However, the 8th Circuit’s ruling means that, once approved, the department will move forward with the settlement and require enrolled borrowers to transition to a new plan.

“In the coming weeks, the Department will issue clear guidance on next steps for borrowers enrolled in the illegal SAVE Plan, including details regarding how borrowers can move into a legal repayment plan,” Nicholas Kent, the undersecretary of education, told Business Insider in a statement. “The Trump Administration will continue to realign the federal student loan portfolio to better serve students and taxpayers.”

The settlement would give borrowers “a limited time” to select a new repayment plan and begin repaying the loans. Once the settlement is approved, the department will not enroll any new borrowers in SAVE, it will deny pending applications, and move all enrolled borrowers to existing plans.

Advocates criticized the 8th Circuit’s ruling, saying it will push borrowers into unaffordable monthly payments.

“The millions of borrowers who had a right to lower monthly student loan payments and relief through SAVE will now face thousands of dollars in higher bills every year thanks to the right-wing campaign against borrowers,” Winston Berkman-Breen, legal director at advocacy group Protect Borrowers, said in a statement.

SAVE was created by former President Joe Biden in 2023 and intended to give borrowers cheaper monthly payments and a shorter timeline to debt relief. The plan has been blocked since the summer of 2024 due to litigation from GOP-led states, including Missouri, which said that the relief through SAVE was unconstitutional.

This ruling pushes SAVE borrowers off the plan earlier than scheduled. Trump’s “big beautiful” spending legislation called for the plan to be phased out by 2028, giving enrolled borrowers more time to prepare for higher payments on a new plan.

Have a story to share? Contact this reporter at asheffey@businessinsider.com.




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Student-loan borrowers are falling behind on payments at record levels

Student-loan borrowers are falling behind on payments at record levels.

A new report by left-leaning groups, the Century Foundation and Protect Borrowers, found that nearly 9 million student-loan borrowers — or one out of every five — are in default, which typically occurs after a federal borrower hasn’t made a payment for more than 270 days.

Additionally, the report said that one in four borrowers with a payment due is in delinquency, meaning they’re behind on payments, and those borrowers have seen their credit scores decrease by 57 points on average over the first three quarters of 2025. A drop in credit can cause borrowers to lose access to various forms of credit or loans, making it difficult to afford basic necessities, the report said.

This data follows President Donald Trump’s restart of collections for defaulted borrowers in May 2025 after a five-year pause. While the Department of Education announced in January that it was pausing wage garnishments and tax refund seizures for defaulted borrowers, it’s unclear when the pause will lift, and more borrowers could be at risk of facing those consequences.

The report said that the pause is “welcome” but “puts a band-aid on a serious wound.”

“Considering the nation’s worsening affordability crisis and unprecedented number of borrowers entering default, resuming garnishments would be cruel and economically reckless,” the report said.

Ellen Keast, the Department of Education’s press secretary for higher education, attributed the rise in delinquency and defaults to various relief measures that the Biden administration put in place, including the “on-ramp” to repayment, during which the department did not report any missed payments to credit agencies.

“The idea of a sudden increase in delinquencies in student loans is a misnomer — the Trump Administration is once again reporting full and accurate data on student loan repayment instead of extending so-called flexibilities related to a pandemic that ended five years ago,” Keast said. She added that the department “will continue to support regular, on-time repayment.”

Options for defaulted student-loan borrowers

The Department of Education released guidance on February 18, urging institutions to reduce student default rates. The guidance included updated nonpayment rates, which are the percentage of borrowers who entered repayment between January 2020 and May 2024 with federal student loans more than 90 days delinquent. Over 1800 institutions have nonpayment rates at or above 25%, the guidance said.

“Student borrowers have an obligation to repay their loans, but institutions also share a responsibility to ensure their students are prepared to enter repayment and understand the consequences of nonpayment,” Undersecretary of Education Nicholas Kent said in a statement. “Institutions cannot benefit from taxpayer dollars while ignoring the fact that a significant share of their students are not well-prepared to repay their loans.”

The department’s looming repayment changes could make things more difficult for some borrowers. Trump’s “big beautiful” spending legislation eliminated existing income-driven repayment plans and replaced them with less generous options, meaning borrowers will face longer timelines to loan forgiveness and likely higher monthly payments.

The department also announced a settlement to eliminate Biden’s SAVE plan, which would have allowed for cheaper monthly payments and a shorter timeline to relief. The report said that SAVE borrowers are “more financially fragile than the average borrower,” citing data from the Biden administration showing that more than half of them qualified for $0 monthly payments, putting them at greater risk of delinquency and default.

Student loan borrowers have a few options to get out of default. One option is loan rehabilitation, in which a borrower must contact their servicer and enter an agreement to make nine payments over 10 consecutive months. While wage and benefits garnishment will continue during this time, the default status will be removed from the borrower’s credit report once rehabilitation is complete.

Another option is loan consolidation, in which a borrower can apply to consolidate a defaulted student loan into a federal consolidation loan. After consolidation, the borrower would become eligible for federal benefits, but the default status would remain on the borrower’s credit history.




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