The-CEO-of-Naya-calls-his-mom-daily-refuses-to.jpeg

The CEO of Naya calls his mom daily, refuses to have an assistant, and no longer sends 11 p.m. emails

by with No Comment Xpandfy

This as-told-to essay is based on a conversation with Hady Kfoury, the founder and CEO of Naya, a Middle Eastern-inspired food chain. The following has been edited for length and clarity.

I created Naya to share the authentic Middle Eastern flavors I grew up with, in a modern and fast-casual way. Today, we have 43 locations. We’re adding 12 more this year, and 25 next year. Our goal is to reach 200 locations by 2030.

It takes a lot of work and it’s a competitive environment.

I’m very proud that I’m a CEO and still so hands-on. I work a lot — and I’m not saying this is a healthy lifestyle.

I wake up around 6 a.m.

I try to have a peaceful hour before the rest of my family wakes up. Recently, I’ve been exercising in the morning because I find it difficult to do it after work, especially if I get home late. So I try to work out between 6:20 and 6:50.


Naya founder and family

Kfoury said he walks his kids to school after they eat breakfast every day. 

Nico Schinco for BI



I call my mom at 6:50 a.m. every morning

I call my mom usually every day at 6:50 a.m. We speak for about five to 10 minutes.

My mom is an unbelievable cook and she hosted a lot growing up. She would have 20 to 100 people over for dinner and cook everything from scratch, with flower arrangements and everything. She’s a great resource when it comes to understanding the food trends in Lebanon.

I don’t eat breakfast during the week

Monday through Friday, I drink tons of coffee but no breakfast. On weekends I eat a heavy breakfast. I don’t know why, but that’s how my body works.


Naya founder and family

Kfoury grew up speaking French as his first language and wanted to pass that on to his children. 

Nico Schinco for BI



I wake up my kids and my wife prepares breakfast for them. Then we leave home by 7:50 a.m. and walk to school. My children go to a French International school. Lebanon was a French colony for many years and it was my first language. So I wanted to pass that down to my kids.

I refuse to have an assistant

Our office is next to Grand Central and I head there after dropping my kids off around 8:15 a.m.

I refuse to have an assistant and I schedule everything myself. I’m very into routines and habit. I don’t want to have to talk to someone right after I finish a call. I’d rather take a half-hour break and tackle my emails first. It would be very hard to have someone schedule my day and not know what I really need between meetings.

I go to Naya every day

We’re surrounded by roughly eight or nine restaurants within a few minutes walking distance. So I go to one every day.

I switch up a lot, but my go-to order is a chicken kebab with a lot of tahini. 70% of our sales go to chicken shawarma. So I try to have that as well, to confirm consistency.


Naya food bowl

Kfoury tries to visit a Naya location every day during lunch or before opening. 

Nico Schinco for BI



I try and be as incognito as possible. If I go during a lunch rush, I avoid talking to the team and just evaluate the experience. The quality of the food is extremely important.

Sometimes on my way to work, I’ll go into a restaurant before opening. I try to make it feel like I’m a partner — not the boss — and everything is business as usual. I ask workers if anything is bothering them, how things are moving, and then I do some spot checks on food quality and cleanliness.

I have a lot of calls to import ingredients

I don’t want to turn Naya into an import-export business but I’d love to get 20 to 30% of our products to come straight from Lebanon. We need to be authentic and true to our toots.

It takes a lot of coordination because there’s a seven-hour timezone difference. Lebanon also operates differently and that’s another challenge. Samples can take time, especially when it’s a refrigerted product, so it’s a lot of communication.

The tariffs add another layer of complications. I’ve been trying to negotiate and split the difference between us and our manufacturers. It hasn’t been so bad for Lebanon so far, but the uncertainty stresses us.

I have dinner with my aunt once a week

Similar to my mom, my aunt is an unbelievable cook. We have dinner together once a week at her place and she cooks a little bit of everything, but with a big focus on Lebanese food. It’s very hard to take her recipes and scale it commercially, but she’s an unbelievable person to go for new ideas.

I work 14- to 16-hour days


Naya

Kfoury tries to get home to his family by 7:30 p.m. so he can have dinner with his kids. 

Nico Schinco for BI



I try to get home by 7:30 p.m. It’s important for me to have dinner with the kids. I try to limit myself to two to three business dinners or events per week. When I have those, I go straight from the office to dinner and then I’m back home by around 10 p.m.

I’m constantly working. I check my emails on the subway and while I’m walking on the streets of New York. Even when I watch TV, I try to shift to something industry-related, either from an entrepreneurial perspective or cooking.

Right now, we’re emerging and there’s so much going on, that I think my presence is very important. So it’s an easy 14- to 16-hours a day.

I used to get copies of every review

I can’t sleep well knowing that I have so many unread emails. For almost 17 years, I would get a copy of every customer review from Yelp, Google, or customer support.


Naya founder

Kfoury said he learned that it’s best not to send late-night emails. 

Nico Schinco for BI



About three months ago, I handed it over to someone that I trust who has a great grip on the customer experience. Now she sends me weekly reports on how things are going and I reduced my email intake by at least 150 emails per day.

Sometimes I would get emails with a complaint and even if it was 11 p.m., I would email the general manager and ask what went wrong. I learned I should not do that because it stresses out the team and it’s not healthy.

I spend my summer weekends in Connecticut

I try to disconnect as much as possible on the weekends, but I still have to spend four or five hours catching up. I love to work a bit on Sunday just to get ready for Monday before it gets crazy.

I spend my summer weekends in a town called Litchfield, Connecticut. We’re part of a community that has tennis courts. I play four or five hours on Sunday. It’s a lot of socializing and fun.

I play chess before bed


Naya founder and family

Kfoury tries to disconnect before going to sleep. 

Nico Schinco for BI



I was told to stop playing chess before bed and give myself an hour break. I’m hooked on Chess.com, where you can play with real people. It’s a great way to end my day.

I try to read half an hour before bed and completely disconnect. I love reading, but I don’t do more than five to 10 pages a night.

I go to bed around 11:30 p.m. My sleep score varies, but it never goes above 80. I’m trying to get better at that. I try to avoid wine at night. When I don’t drink and I disconnect from screens an hour or two before bed, I sleep much better.




Source link

Amanda Goh

Olympic skier Tess Johnson, 25, says one simple daily habit powers her performance — and it doesn’t involve the gym

by with No Comment Xpandfy

Olympic skier Tess Johnson, 25, starts and ends every day with the same ritual that helps her perform under pressure.

In an interview with Town & Country Magazine published on Wednesday, the American mogul skier said she always packs her journal when she travels for competitions.

“I do a little bit of journaling in the morning to set my day, set my goals for the day and a little bit of gratitude, but then in the evening I let it all out and it’s a little bit like word vomit, but whatever I need to just get out to get a good night of sleep,” Johnson said.

Johnson made the US national team at 14 — the youngest athlete to do so at the time — and later became the youngest American freestyle skier to medal at the World Championships.

She debuted at the 2018 PyeongChang Olympics and reached the finals at the 2026 Milan Cortina Games, where she finished 10th.

Johnson, whose grandfather was a former Sports Illustrated writer who covered the Olympics, said journaling plays a key role in her mental preparation.

She believes she inherited her love of writing from her grandfather and now uses journaling as a practical training tool to track her progress in skiing.

“And also an emotional tool to just work through whatever anxieties are happening because this is a very intense sport and process that we’re going through,” Johnson said.

“It’s really helpful to get it all out on paper and sift through it just by putting pen to paper. So it does a lot for me. And at the very least, it’s just a way to stay present and get off my phone from time to time,” she continued.

Johnson added that she occasionally rereads her old journals, including those from the 2018 Olympics.

“It’s really cool to see the progress I’ve made over the years,” she said.

Apart from being a part of her daily routine, journaling is also a key part of her pre-race ritual.

“The night before I like to journal, whatever in training that day, any other thoughts that I need to get out. Then the morning of, I’ll write down three goals for the day, usually relating to my skiing or a mental performance goal, or just something even maybe not related to skiing, just that I have for the day, and then I’ll write down a couple things that I’m grateful for as well,” Johnson said, adding that she does her warm ups after that.

Johnson isn’t the only elite athlete who has embraced journaling as part of their routine.

Michael Phelps told Business Insider in 2023 that he uses writing to reflect and unwind, while WNBA star Caitlin Clark has incorporated journaling into her pregame ritual to clear her head and stay focused.

Meanwhile, other Olympians are leaning into surprisingly old-school hobbies in their downtime, including cross-country skier Ben Ogden, who said knitting helps him relax.




Source link

Google-engineer-said-landing-an-AI-role-took-a-year.jpeg

Google engineer said landing an AI role took a year and daily studying

by with No Comment Xpandfy

This as-told-to essay is based on a conversation with Maitri Mangal, a 26-year-old software engineer at Google, based in New York. Her identity and employment have been verified by Business Insider. The following has been edited for length and clarity.

When I started off as a software engineer, my dad, who also works in tech, kept telling me to get into AI.

I brushed it off because I was just starting off my engineering career, and no one was really talking about AI in 2019, unless they were getting a PhD.

Then in 2023, the tech industry changed and everyone started going into AI. That led me to want to start pursuing AI as a job, and also creating content about it. When trying to join an AI team, I think having a strong presence and personal brand is crucial for others to take you seriously.

In my three years at Google, I’ve changed roles three times, most recently switching to the Workspace AI team.

It’s important to make a distinction between an AI machine learning engineer and an AI software engineer. An AI ML engineer creates the model, trains it, and evaluates it. An AI software engineer integrates AI capabilities into software applications, and builds APIs and infrastructure to serve the model to the end user.

My transition to an AI team didn’t happen overnight. It required spending about a year upskilling through courses and creating content about the material, which forced me to learn the concepts.

Here’s how I made the switch:

Creating content about AI

In the spring of 2024, I started creating tech content on Instagram and LinkedIn, outside my job. That became a major factor in my transition to an AI team.

Making content motivated me to keep learning and also made me confident about sharing what I knew. Once I started seeing how much it helped people, I wanted to learn more. So that’s where the upskilling started, and I started taking courses to understand the fundamentals of AI.

Eventually, I started applying to AI teams at Google. I felt like if I was going to spend so much time upskilling and making content about AI, I should make the most of what I had. I started searching for new roles in January, about seven months after I started upskilling. In March, I landed the new job.

I still spend an hour a day upskilling

I typically take Google’s internal courses to upskill. Coursera also has amazing courses.

The easiest way to start is by taking the basics of AI, like Google’s Introduction to Generative AI and Google Prompting Essentials. Since I have a computer science background, I was able to get more in-depth with concepts like linear regression and vector analysis.

I took courses for about two hours a day, but in order to absorb the material, I had to talk about it, not just read. When I verbalized the concepts through making content, it helped me understand the material.

I also get feedback from my followers, and when they ask follow-up questions in the comments, it makes me go even deeper into understanding a topic. Talking to friends or teammates who are excited about AI also helps me better understand the material.

In this field, it’s very hard not to learn. I’m not necessarily still dedicating two hours daily to courses, but I still spend about an hour a day upskilling, whether that’s in the form of internal trainings for my job, or watching YouTube courses for the content I create.

Not everyone wants to create content, so that’s not always the best way to go about transitioning to an AI team. If you’re just starting out in tech, my biggest piece of advice would be to take on projects. You should definitely take courses about AI, but keeping up-to-date with the news and doing AI projects also really helps. Many AI courses have users do mini projects, so you get to know how to work with it.

Since I applied internally, I didn’t have to go through the same interview process. However, I still had to submit my résumé, which included all of my side projects, and I think that really helps.




Source link