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Panic and confusion: Student-loan borrowers scramble after getting kicked off Biden’s key affordable repayment plan

Ashley Grupe’s monthly student-loan payments have been $54 for the past three years. This fall, they’ll likely surge to $644.

“When I saw that number, I just froze,” the 34-year-old told Business Insider. “That’s ‘I need a second job’ kind of money.”

Grupe’s payments are skyrocketing after former President Joe Biden’s SAVE student-loan repayment plan was eliminated last month.

Dozens of student-loan borrowers told Business Insider they’re worried that, with SAVE gone, they won’t be able to afford higher monthly payments. While the Trump administration is introducing a new income-driven repayment plan this summer, it’s less generous than existing plans and would mean borrowers pay higher amounts over a longer timeline.

Former President Joe Biden created SAVE to give borrowers cheaper monthly payments and a shorter timeline to loan forgiveness. Litigation blocked the plan in July 2024, and enrolled borrowers were not required to make payments. However, in March, a federal judge approved President Donald Trump’s settlement to eliminate the plan, forcing 7 million enrolled borrowers back into repayment earlier than anticipated.


Ashley Grupe

Ashley Grupe said she’ll have to reconfigure her budget to afford her student-loan payments without the SAVE plan. 

Courtesy of Ashley Grupe



Grupe, who works on water quality for the state of Missouri, has $76,000 in outstanding student loans from her two degrees in environmental science. She’s pursuing the Public Service Loan Forgiveness program, which forgives student debt for government and nonprofit workers after 10 years of qualifying payments. She has 21 remaining payments to qualify for relief. But she said the $644 a month payments she’s facing without SAVE put that relief out of reach given her $77,000 income.

The Department of Education has encouraged SAVE borrowers to switch to a new plan as soon as possible, saying it would give them more time to incorporate their new payments into their budgets. Grupe said it’s not that easy.

“I knew going in that I was going to have to pay it back. I understand I have that long-term obligation,” Grupe said. While she intends to keep making payments, she said the obligation becomes unrealistic “when it absolutely buries you.”

‘It’s been very chaotic’

Joseph Strafaci, 38, said the SAVE plan was “phenomenal.” He was making $800 payments, which were affordable given his income as a senior project manager. Without SAVE, he would have been paying nearly $2,000 a month.

When he received an email from the Department of Education telling him to get off the SAVE plan, he said it created confusion surrounding the future of his student-loan repayment.

“It’s been very chaotic, and I am panicked because I don’t know the timeline for these things,” Strafaci said. “I was under the assumption I had until 2028 to make a decision.”

Strafaci is referring to the original timeline for SAVE to be phased out. Trump’s “big beautiful” spending legislation would have eliminated SAVE in 2028, but the settlement allowed the administration to ax the plan earlier than scheduled.


Jordan Hendrickson

Jordan Hendrickson said higher student-loan payments without the SAVE plan would impede her retirement savings. 

Courtesy of Jordan Hendrickson



The Department of Education said enrolled borrowers who have not yet switched plans will begin receiving emails from their servicers in July, giving them 90 days to switch. If they don’t, their servicer will move them to a new plan.

“For years, borrowers have been caught in a confusing cycle of uncertainty, but the Trump Administration’s policy is simple: if you take out a loan, you must pay it back,” said Nicholas Kent, the department’s undersecretary.

For Jordan Hendrickson, the confusion continues to permeate. Henrickson, 54, has been making $326 monthly payments on SAVE. They are projected to surge to $2,100, which she said is “anxiety-provoking” and will prevent her from putting any money into her retirement savings.

“It’s definitely going to squeeze my budget, along with energy costs, housing costs, all the costs. It’s so mind-blowing,” Hendrickson said. “The SAVE plan felt like a life vest.”

Have a story to share about student loans? Contact this reporter at asheffey@businessinsider.com.




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How Ukraine’s war-hardened cities kicked into ‘blackout mode’ as Russia plunged entire regions into the winter dark

A new wave of Russian strikes on Ukraine’s energy infrastructure has put two of its biggest regions to the test, as local cities rolled out plans for dealing with their worst blackouts in years.

Their prepared “blackout mode” response provides some insight into how urban centers might steel themselves for energy crises in wartime, especially during cold months. Ukraine’s winter can turn brutal in January and February, when temperatures typically drop to 18°F.

Mass blackouts can also disrupt water and sewage systems, hospitals, public transportation, and road control, including traffic lights.


Ukrainian residents queue up for water with plastic bottles on the street.

Ukrainians in Dnipro must collect water at public access points during power outages.

Roman Mykhalchuk/Suspilne Ukraine/JSC “UA:PBC”/Global Images Ukraine via Getty Images



Both Ukrainian troops and civilians have long learned to cope with frequent energy shortages in the winter, maintaining backup generators, battery-powered lamps, and stockpiles of coal or gas.

But Moscow’s latest attacks on Zaporizhzhia and Dnipropetrovsk, two eastern Ukrainian regions, plunged both areas into almost total darkness this week.

Regional leaders have described it as their biggest energy crisis since 2022, when Ukrainians first faced wartime power outages. Borys Filatov, the mayor of Dnipro, Dnipropetrovsk’s largest city, said the situation there was one of the most severe in the country and had risen to the level of a “national emergency.”

“This is the first total blackout in the entire region in recent years,” Ivan Fedorov, Zaporizhzhia’s governor, said in a statement on Thursday.

As national authorities reported that over 1 million people had lost heat and water, local officials rushed to restore power and open access to facilities prearranged for the blackouts.

One of their prepared responses was to deploy “invincibility points,” or earmarked emergency shelters equipped with heat, communication, and basic necessities.

Some local governments publish a map with available locations for civilians. The city of Dnipro, for example, maintains a list of mostly schools, municipality buildings, and metro stations designated as safe spots.

Civilians are meant to visit these shelters to “warm up, charge your gadgets, and wait out the power outage,” per the municipal government.


Ukrainians gather around power sockets to charge their phones.

A key feature of invincibility points, such as this one in Odesa, is the ability to charge your phone.

Yan Dobronosov/Global Images Ukraine via Getty Images



A video published by Oleksy Kuleba, Ukraine’s vice prime minister for reconstruction and the minister for community and territorial development, showed one point in Dnipropetrovsk that appears to be located in a small convenience store.

Kuleba said the region’s energy sector had been hit with a “massive blow,” and that over 5,000 people visited 500 such locations in the city of Dnipro within 24 hours after the power outages began.

Kuleba added that neighboring regions in Ukraine had donated 45 generators to Dnipropetrovsk, where some of its trains had switched to burning onboard fuel for power.

Zaporizhzhia’s governor, Fedorov, also said on Thursday that the region had 400 established invincibility points, with 200 ready for visitors within two hours.

“Residents could warm up, call their relatives, drink hot tea, and, if necessary, stay overnight,” he said.

Filatov, Dnipro’s mayor, said on Thursday that the city had set up 130 water dispensers, which his staff marked on Google Maps, and that disrupted public transport would be temporarily replaced by buses.


Ukrainian residents queue up for the bus.

Dnipro residents queue up for a bus, which local authorities said would replace critical public transport disrupted by the blackout.

Roman Mykhalchuk/Suspilne Ukraine/JSC “UA:PBC”/Global Images Ukraine via Getty Images



Hospitals were already equipped with alternative power sources and necessities, while parts of the city, on the western bank of the Dnipro River, were supported by backup power, he added.

“The city’s sewage system is also powered,” Filatov said.

Notably, Filatov said that while authorities had extended local school holidays to January 11, kindergartens would operate on four-hour shifts “because it’s clear that parents are also in a difficult situation.”

In Zaporizhzhia, Fedorov said the region had been left “completely without electricity” on Wednesday evening.

“We immediately went into ‘blackout’ mode and started working according to a clear plan,” he said.

Zaporizhzhia’s hospitals similarly switched to backup power within minutes, and the region’s traffic lights “worked autonomously,” he added.

Restoring power as the shelling continues

Ukrainian officials have since said that power has been partially returned to both regions, with Kuleba reporting on late Thursday evening that water and heating in Dnipropetrovsk had been restored to over 1.7 million people and 270,000 people, respectively.

Energy supplier DTEK said that around 700,000 families in the Dnipropetrovsk region once again had access to electricity, though it added that Russian bombing was continuing.

“An exhausting day for energy workers in the Dnipropetrovsk region,” the company said.

Fedorov warned repeatedly on Thursday evening of incoming drone and guided missile strikes over Zaporizhzhia. He later said that Russia had carried out over 728 strikes, including drone attacks, artillery shelling, and multiple-launch rocket system strikes across Ukraine that day.

Both Zaporizhzhia and Dnipropetrovsk are close to the southern and eastern front lines in Ukraine.

Kyiv has often accused Russia of specifically targeting energy infrastructure during the winter to exhaust and punish Ukrainian civilians, which is a war crime but is often difficult to prove.

The Kremlin has often responded that its strikes were intended for legitimate military targets, though the years have shown that critical facilities are regularly damaged or destroyed by the attacks.

“There is no military sense in such strikes on the energy sector, on infrastructure, which leave people without electricity and heating in winter conditions,” said Ukrainian President Volodymyr Zelenskyy on Thursday.




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