Lloyd Lee

No arms, no legs, no problem: the robots taking over retail logistics

Decathlon, the world’s largest sporting goods retailer, said on Tuesday that it’s seeing “significant” productivity gains at seven of its European warehouses, where it has been using robots from Exotec to sort and pack items for brick-and-mortar stores.

Exotec’s CEO and cofounder, Romain Moulin, said the benefits run across the board, from reduced warehouse footprint to increased items shipped out of the facilities.

At its Portugal warehouse, Decathlon said the site doubled the number of orders it can prepare from 57,000 to 114,000.

The human work is also changing, as employees are walking less throughout the warehouse or being reassigned entirely, Moulin said.

“The working conditions are much better,” Moulin told Business Insider.

Exotec’s robots are not bipedal humanoids. Its flagship product, called Skypods, is a fleet of wheeled robots — think rectangular Roombas — that can move, store, and retrieve hundreds of thousands of items a day from storage bins stacked on their heads.


Exotec

Exotec’s Skypods can move vertically using the company’s proprietary shelving system. 

Courtesy Exotec



The robots also move three-dimensionally. Each Skypod attaches to Exotec’s proprietary storage rack and can climb up to about 46 feet. It’s an important feature that Moulin said allows clients like Decathlon to reduce the footprint of warehouses — allowing workers to walk less — and increase the density of items stored inside the facility.

With robotics and software, Moulin’s company is proposing a warehouse system that automates the entire flow of goods, from arrival to shipment, and standardizes it so companies can quickly adapt it across multiple sites.

The system could include 150 to 200 Skypods, automatic depalletizers and palletizers, carton-opening machines, and RFID tunnels that scan items on a conveyor belt.

“Every four months, we could start a new warehouse,” Moulin said.

Human work changes

In a standard, brownfield warehouse, items are organized on shelves stacked 6 to 7 feet high to accommodate the height of human workers. Those workers, called pickers, then push around carts and retrieve items from the shelves to prepare an order.

This, in turn, requires companies to seek larger spaces to accommodate increased shelf space as they face massive order demand. The average warehouse size is about 194,000 square feet, Moulin said.

“That’s why workers are doing 10 kilometers per day, and that’s why density is so low,” the Exotec CEO said.


Exotec

Exotec’s Skypods can retrieve items from storage racks that are up to 46 feet tall. 

Courtesy Exotec



With automation, that changes. Moulin said Exotec’s robotics platform can reduce a warehouse’s footprint to 65,000 square feet; that doesn’t mean warehouses need to downsize. Companies can either dedicate more space to shelving items or to other operations.

Decathlon, which has more than 1,800 stores and 101,000 employees, said walking distance for pickers at its logistics site in the UK has decreased from over 6 miles to under 1 mile per day.

A US-based Decathlon spokesperson did not immediately return a request for comment.

The company also said it’s seeing improvements in workplace safety. At the same UK site, Decathlon said workplace incidents related to order picking have decreased from 1 in 5,000 to 1 in 10,000.

Part of that could also be attributed to Exotec’s platform, which allows pickers to be moved to other operations, Moulin said.

An Exotec spokesperson said that, at one site, 50 people were designated pickers before Skypods were installed. Now, the number has dropped to 12 pickers, while other workers were reassigned to other tasks.

Moulin said companies shift those workers to other jobs, such as return or repair operations, while throughput increases.

According to Decathlon, one warehouse in France nearly doubled the number of stores it can replenish, from 37 to 73. At its Portugal site, the number of stores has increased from 41 to 73.

Robots don’t need to look human

The big bet for retailers, Moulin said, is that warehouse automation can help companies move more goods while easing persistent labor shortages.

“All of our customers — in Europe, in the US, in Japan — say the same thing, ‘I can’t find people to do the job,'” Moulin said, adding that customers also want to double the throughput of their facilities.

Some industries are looking toward humanoid robots to solve the labor gap. Automakers like Hyundai and Toyota are experimenting with bipedal bots, assigning them to simple tasks.

Moulin said the advancements seen in AI and robotics are being applied to Exotec’s platform, but his clients don’t have an immediate need for humanoids.

“We don’t use a humanoid to push a cart doing 10 kilometers a day, because that’s exactly the problem with manual picking,” he said. “So we use the most simple robots to move inventory and we power it with AI.”




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Lloyd Lee

These robots are coming for the jobs no one wants — and could fill workforce gaps

Backflipping robots make for splashy demos and viral videos, but Agility Robotics sees humanoid bots doing something simpler — solving an urgent global labor issue inside manufacturing plants.

The Oregon-based startup has so far deployed its humanoid robot, Digit, at Amazon, Schaeffler Group, and GXO, a logistics company. The startup announced in February that a few Digit robots would be deployed in Toyota’s massive manufacturing plant in Canada, marking yet another automaker betting on bipedal bots.

Daniel Diez, Agility’s chief business officer, told Business Insider that there’s a common thread at the companies he visits around the world. In Germany, Korea, Japan, or the US, manufacturers just don’t have enough people who want to work mundane, repetitive jobs.


Headshot of Daniel Diez, chief business officer of Agility Robotics

Daniel Diez, Agility Robotics’ chief business officer, said there’s a labor gap in manufacturing that will require automation.

Courtesy Agility Robotics



“It’s the same exact issue: Labor gaps in these highly repetitive physical tasks,” Diez said. “They simply can’t find the people to do this work.”

There is no shortage of manufacturing roles. According to the Bureau of Labor Statistics, there are more than 400,000 job openings in the sector in the US as of December 2025.

In addition to vacancies, talent retention remains a top concern for manufacturers, according to a 2024 survey of more than 200 companies conducted by The Manufacturing Institute and Deloitte.

Diez said there are “compounding effects” to the so-called labor gap.

A significant share of the manufacturing workforce is 55 and over, he said, meaning they’re approaching retirement. BLS’s Current Population Survey clocks the number at a little over 25%.

Add to that the Trump Administration’s push to bring onshore manufacturing back, which Diez said will only create more jobs and a greater need for automation.

“This re-shoring of manufacturing in the US is going to only occur through a combination of human employment and automation technology, like humans and robotics,” he said.

Automakers are notably bracing for this shifting tide. Tesla, Volkswagen, Ford, Mercedes-Benz, and Hyundai, among others, have made significant investments in humanoid robots with the prospect that they’ll work the assembly lines in the near future.


A humanoid robot stands

Atlas, Boston Dynamics’ humanoid robot, will be deployed in Hyundai’s factory in 2028.

Lloyd Lee/BI



Boston Dynamics in January unveiled a new iteration of Atlas, an all-electric humanoid, that the startup aims to deploy in Hyundai’s Georgia factory in a few years.

The company’s former CEO, Robert Playter, previously told Business Insider that Boston Dynamics is helping companies brace for population decline and increased manufacturing demand.

At Toyota Motor’s manufacturing plant in Ontario, the automaker is starting with three Digit bots that will do the simple task of moving totes, or plastic containers, from one spot to another.


Digit robot moves a tub

Courtesy Agility Robotics



There are robots out there that could execute much more complex tasks, while some industry insiders say humanoids, or bots with two legs and arms, are still years away from scaling. Part of the pitch for the bipedal form factor is easier integration into existing or older factories, Diez said.

“At this moment in time, it feels like an ideal solution for brownfield facilities,” he said, referring to underutilized industrial facilities that tend to have a baked-in layout. In other words, with humanoids, manufacturers can automate their properties without making significant changes to the factory layout and workflow.

Diez said that any industry with highly repetitive tasks is ripe for the adoption of humanoid robots. The industries Agility Robotics is seeing with the most “inbound” requests are coming from warehouse logistics, e-commerce fulfillment, automotive, and pharmaceutical manufacturing, he said.

“We’re not having to convince people that this is a technology need,” Diez said. “We have more than enough hand-raisers who are coming to us.”




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